Company Response Review Report Review
Terrible to do business with

T.B. Submitted this review about Reindeer Auto Relocation
Review made Live: 10/26/2023 5:52:00 PM
Avoid Reindeer Auto Relocation if you care about your car! They moved two vehicles for me from CA to TX and damaged both. On the more serious damage, the truck was driven on the transport and was fully functioning. When it arrived in CA (on a different truck), it was completely inoperable and had to be winched off the trailer. It had to be towed to a mechanic and they confirmed that one of their drivers tried to force the vehicle into gear and destroyed the shift tube inside the steering column as well as damaged other related pieces. Reindeer is taking no responsibility for the damage by ignoring the logic of explaining how the vehicle was no longer operational. This organization will not take care of your car and their employees have no integrity.
Shipment Details
Origin:
Tracy, California
Pickup:
On Time
Destination:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
INTZ230341
Quote or Order Cost:
$5000

Car Condition
  • Vehicle was damaged
Company Response
Jessica Clark from Reindeer Auto Relocation Submitted this response.
Response Date: 10/27/2023 3:24:00 PM
Hello, Thomas. We have received your comments here and on other forums following your claim for your 1977 Ford. We are unfortunately unable to honor your claim based on the location and nature of the damages you have claimed. We did offer a more than 50% settlement option to you which you have declined. We are happy to review this with you again if you'd like. Please contact us at 800-548-8430.