Company Response Review Report Review
Looking For Headache then Hire Reindeer

TK Submitted this review about Reindeer Auto Relocation
Review made Live: 3/29/2019 5:36:00 PM
I moved my car twice with Reindeer between Canada and the USA. I had to use them because my company have a contract with them to relocate staff vehicles. They are the worse out there. "If you don't want to keep calling and asking where is your vehicle on a daily basis, you don't want your vehicle to get damaged during transportation and you don't want to get a call last min asking for a payment because the driver is at the boarder and there is a fee that they never told you about" do not use Reindeer ever. PLUS They actually do not move any vehicles themselves, they sub all relocations to random cheap towing trucks.
Shipment Details
Origin:
Calgary, Texas 78362
Pickup:
On Time
Destination:
Texas, Texas T2J
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
United Van Line
Quote or Order Cost:
$10

Car Condition
  • Vehicle was damaged
Company Response
Jessica Clark from Reindeer Auto Relocation Submitted this response.
Response Date: 4/1/2019 4:15:00 PM
Hello, Talat. I am sorry to hear of your dissatisfaction in the transit of your Ford Escape. I see your main contact for your move is your relocation coordinator, not Reindeer Auto. I will be sure to pass along your comments and concerns to your relocation company so we can make this process easier for similar customers in the future. I apologize for any miscommunication on our end and for the inconvenience this may have caused you. We wish you the best of luck in Calgary!