Company Response Review Report Review
New Jersey to Washington state

Wendell M Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 6/11/2008 2:50:00 AM
I was very satisfied with the service. They gave me a quote, found a truck within 3 or 4 days, gave me the trucker's phone number and he became my primary contact. Like most things, my experience was not perfect and if I was really anal about knowing exactly what was going to happen and when, I might have been somewhat annoyed. They seemed evasive about when I would expect the car to be picked up and delivered. However, I trusted them to do their job and they did it. At the end of the day, it was the contact with the trucker that was important. The driver explained why he might not be able to pick it up on the Monday (which he could not) and why he could not predict exactly when he would arrive ( he arrived 3 or 4 days early). I called him a couple of times while he was enroute. My car arrived in perfect condition and the trucker even held on to my car over the weekend in Seattle so I could pick it up on a day that was more convenient for me near the border in Blaine. I would use Red Carpet again.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
39554-TZ
Quote or Order Cost:
$1299

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 7/11/2010 11:45:00 AM
I am very happy you received 5 star service, because at the new Red Carpet Auto Transport, that's what we strive for with each of our customers. If you need anything else transported, please call Tony at 602-438-4644. Thank you!