Darlene Lee
Submitted this review about Purple Heart Moving Group Review made Live: 1/3/2021 12:31:00 AM
2 months late without a single proactive update on time. Broken furniture, crushed wardrobe box, smashed picture frame PLUS they lost a package completely. No response to my enquiries. They literally could not care less.
ALSO, from another person who made a mistake in using this terrible company: They do nothing to support Veterans and Service members. In fact, I have requested Department Defense Trademark Licensing Program Office to look into this business use of “Purple Heart”, and one of Bait and Switch practices. They are a transport broker who accept the lowest bidder from third party movers. Also, I’ve submitted a letter to TRANSCOM requesting Purple Heart Moving Group be listed as off limit establishment in accordance to with Armed Forces Disciplinary Control Boards and Off Installation Liaison and Operations. Their business practices, poor service and communication combined with unconscionable contract terms adversely impacts the [financial and emotional] health and welfare of members of the Armed Forces.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Q132309516
Quote or Order Cost:
$2300
Car Condition
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