Got a quote from Robert Grey on Oct 3, 2014. Contacted him one month before move and was assured everything quoted was still good. Called back 1 week before move, like I was told to do and scheduled pickup. At that point I was told the fee was going up by $200.00 and was told carrier would contact me 24-48 hours before move. Contacted Robert and told him no one had called me. Day of move was informed the Driver took a vac and move could not happen till following week. They did say they could get me another driver but it would cost me much more. I then spoke with the Dispatch Manager and after a long conversation with him swearing at me I hung up and found another carrier. Cost me more but much nicer people to deal with. Because of the poor way this company is run we were a day late in leaving for our new home. BEWARE DON'T BELIEVE A THING THIS COMPANY OR EMPLOYEES SAY. THEY ARE ALL LIARS.
Shipment Details
Origin State:
Virginia
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
388668-SM
Quote or Order Cost:
$2000
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