First experience with auto transport

Michael M Submitted this review about Priority Auto Relocations Inc.
Review made Live: 9/1/2015 5:15:00 PM
This was my first experience having a car transported. I purchased the vehicle on the Internet from a GM dealer in Georgia. At my request, the salesperson identified several possible transport companies that I might follow up with. After reviewing available information, I selected Priority Auto Relocations (a broker) to handle the transport. Michael DiBenedetto walked me through the process, explained that he was a broker and would be working with a transport company to move my car. Based on the driver's schedule of moving other vehicles, he narrowed the pickup to two days. He also estimated the delivery date to be a few days later. Although Michael provided me with the company's dispatch number and the driver's direct cell number, he took it upon himself to contact the driver each afternoon and get a progress report and sent me an email. This saved me time in making the call myself and also helped to reassure me my vehicle was on it's way. Although the GM dealer had cautioned me that the vehicle would arrive dirty after so many miles in an open transport, the vehicle arrived fairly clean. The driver called the day before and asked if I would be interested in receiving the car that evening instead of waiting until the next day. That worked for me. We agreed on a location and the driver was there at the time promised. I wouldn't hesitate to arrange transportation through Priority Auto Relocations again in the future.