Company Response Review Report Review
BEWARE of a Crooked Company!

Chantel Submitted this review about Priced Rite Auto Transport
Review made Live: 11/13/2013 3:33:00 PM
This is the worst customer service I have ever experienced! I am currently serving in the US Navy and I needed my Car shipped .. I spoke to Pam Landano who seemed helpful and genuine at the time and she quoted me a good price however , When I came back from sea travel i found out the car the company OVERCHARGED me a great deal. To make matters worse THE TRUCK DRIVER that SHIPPED MY CAR BROKE DOWN a week making the delivery LATE which was an INCONVENIENCE for someone serving in the NAVY..I am constantly out to sea. I spoke to the manager of the company DON Weaver about it and he PROMISED to REFUND me the money they OVERCHARGED but I waited patiently and he NEVER did. This has been a long fight and I am still fighting for the money they OVERCHARGED but I feel so CHEATED! Most of all I feel UNDERVALUED and as a customer. No customer should have to deal with this. THEY QUOTE THESE GOOD PRICES AND THEN THEY OVERCHARGE YOU AND REFUSE TO GIVE YOUR MONEY BACK! This cant be right! DONT DO IT!
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1897
Quote or Order Cost:
$0

Company Response
donald e weaver from Priced Rite Auto Transport Submitted this response.
Response Date: 11/14/2013 4:22:00 PM
This client was told by Pam about the increase and Pam also went over everything again when she sent the dispatch order sheet to her. We can't help if the truck breaks down and besides they called her to let her know what happened and kept her up dated until the car was delivered. We also refunded her deposit but this apparently isn't enough.