Review Report Review
Crooks and Liers stay away

Karl Submitted this review about Plaza Auto Transport
Review made Live: 7/2/2013 11:29:00 AM
the order was placed 3/28 with Steve McMillan who authorized a check be sent to Plaza Auto which was sent on 3/30 to attention Steve McMillan.
o On 4/12 I called Steve who said the car had not shipped because the quoted price was insufficient for a driver to carry it.
o This was not true because Plaza Auto was waiting for the check to clear before they listed it (per Robert on 4/30)
o Called back on 4/15 asking for the status but was left on hold and given to answering services until finally Roger said they would cancel the order and refund the $125
o Steve called on 4/16 saying there was a carrier. I told him Roger had canceled the order
o On 4/30 I called asking for the refund. Robert said that Plaza Auto could not cancel a contract I needed to fill out the form on the invoice.
o I told Roger I did not receive an invoice he insisted I did and put me on indefinite hold.
o After several attempts I got Richard that said there had been an error in the email address they had got wrong and he resent it to the correct address.
o There is no form but I e mailed the above data. Plaza Auto said there records said I was getting a divorce and was not ready to ship. Completely untrue
o Throughout this entire frustrating experience Plaza Auto staff has been far less than professional not returning calls or responding to messages and denying responsibility.
o As of 5/29 I have not received the $125 refund and am put on hold with no communications
These people are crooks and can not be trusted
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Connecticut
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8533
Quote or Order Cost:
$650