Company Response Review Report Review
Nightmare

Mitch Submitted this review about No Doubt Auto Transport
Review made Live: 5/15/2010 1:49:00 PM
I didn’t even hire this company. I hired Dusk till Dawn Transport to ship my vehicles. They told me that they would use their own truck and driver. Instead they hired No doubt Auto Transport. They tried to involve me in a scam to rip off their driver who had gone rogue. (I know sounds crazy ). I Almost had to call the cops, after being almost two months late. Cost me $1500.00 in rental car. $1000.00 fix damage to car. One of the vehicles was an in-op and they stored their spare tires in it. Make sure to get a contract in writing! I was promised a full refund, never got it.
Shipment Details
Origin State:
Ohio
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Dawn
Quote or Order Cost:
$1700

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
daylin philyaw from No Doubt Auto Transport Submitted this response.
Response Date: 8/17/2010 12:37:00 PM
we agree his vehicle was late because of a serious driver issue and that driver was fired once he got back from this particular run. as far as there being damage there was never any mention to us about any damage and had there been then our insurance would have taken care of it. the customer was already mad at dusk til dawn so if they offered him a full refund then we had nothing to do with us but we did give him half of his money back because of the incompetence of the stupid driver that caused the mess.