Bad Business

scott Submitted this review about New Way Moving Services
Review made Live: 6/20/2009 11:52:00 PM
My pick up date was for the 10 of June and needed a 2 day grace period.No problem it came and went and i never heard from them so i called and regina asked for 2-3 more days i said fine but i need some communication which they lack! The 3 days came and still no pick up and no phone call so I called them and demanded a refund of my deposit so i could get another broker and today i still haven't recieved my deposit back! Real bad service and i wouldn't recommend to anyone!
can anyone recommend a good company?

Company Response
Rachel from New Way Moving Services Submitted this response.
Response Date: 6/21/2009 6:59:00 AM
Scott You were on a VERY low budget to transport your car, we had contacted you and follow up for few months until you were ready, we had informed you that prices changed but you ask to keep your old price because of your financial situation. We had processed your refund but it does take up to 7 business days for the credit to show on your credit card. We do appologize but we informed you before that with the low price, the season and the increase in fuel prices it might take more time to transport your car.