Company Response Review Report Review
Never again

Rick Submitted this review about Nationwide Transport Services
Review made Live: 1/22/2014 4:29:00 PM
Mitch was nice on the phone and promised a smooth transactiion. All I wanted was for this car to be delivered without changing trucks and someone to deliver it that spoke english. I recieved niether. The first truck never even went to the pickup point and said he would not fit although the seller has done this dozens of times. Then the second truck about ten days later picked upo the car and said it would stay on that truck all the way to my house. Now understand this is a convertible mustang parts car. It was driven onto the truck and then when it arrived at my place it was on a three car hauler.. The company decided to switch trucks in syracuse and when the could not start the car they picked it up with a forklift and set it on the small carrier. The bent the bottoms of the torque boxes and the car was not on the carriers straight. The Guy that delivered it was Russian and spoke almost no english. He could not start the car and was i a hurry so he put in neutral and rolled it off. The front wheels missed part of the ramps and dropped over a foot. When I called Mitch he said "well you got your car didn't you?" I emailed the owner and received no response.
Shipment Details
Origin State:
South Carolina
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
510405
Quote or Order Cost:
$525

Car Condition
  • Vehicle was damaged
Company Response
Jason Foltz from Nationwide Transport Services Submitted this response.
Response Date: 3/6/2014 9:00:00 AM
It is not as easy to ship a car that does not start as it is to ship a Good running car that you can drive on and off the truck. If that were the case then it would have been a smooth transaction. This was purchased sight unseen and sellers are knowing for lying to the buyers when selling cars to different state.