A NIGHTMARE MOVING EXPERIENCE!

Miles Submitted this review about Nationwide Relocation Services
Review made Live: 7/3/2009 10:00:00 PM
This company needs to be shut down immediately, they are SUPER SHADY! I told Oriana Ocampo (Nationwide Relocation Services in customer Service) that I didn’t want any 3rd party trucking company involved in my move, as it can get very complicated. They LIED to me about having their own private trucking line handle my prize possessions for this important move cross country. They also quoted me a moving price, then they pulled a bate and switch, coasting me an additional $5,500.00 more than the original $2,000.00 I was originally quoted for a total of $7,500.00! MANY of my valuables possessions were damaged and destroyed in this move, so I filed a damage claim with Nationwide to get nothing but turned into collections! I paid in full (a PayPal request from them) to this SHADY collection agency “Ficka & Associates/William Jones for Nation Wide Relocation Services. “Ray Roman or Ficka & Associates” told me the person I sent my PayPal funds to, “William Jones” (a partner in the firm) had left the company and took my payment with him (embezzling? Can this legally be my responsibility?). Ray Roman refused to confirm to Nationwide Relocation Services that I had made payment in full and he requested I do a charge back with my credit card company/PayPal and resend the funds to him (they apparently think I’m ignorant). I have a damage claim with Nationwide (Brenda in claims Dept) for going on a year and they will not process it until they have confirmation that my payment was really made. I offered to fax them a copy of my PayPal/credit card receipt (a legal document of payment) and they will not accept it. 1 year after the original transaction they now have hired a 2nd collection agency “A&S Collection Associates, Inc, which I now have an attorney involved on my behalf and had them contacted to cease and assist from harassing me. Hence I was advised to make this claim with the BBB.