Review Report Review
NO REFUND FOR NO TRANSPORTING OF VEHICLE

Minnie Submitted this review about National Transport LLC
Review made Live: 8/2/2010 1:06:00 PM
I WILL NEVER!, NEVER!, USE THIS COMPANY AGAIN!!!! FIRST OFF THEIR DRIVER WAS 4 DAYS LATE! WHEN WE CONTACTED THEM FOR THE HAUL WE TOLD THEM THAT WE WERE ON A TIME SCHEDULE AND WE COULD NOT BE LATE! WE OWN A SMALL BUSINESS AND WE HAD A JOB TO START AT A SPECIFIC TIME IN PENNSLYVANIA. THEY ASSURED US THAT THE DRIVER WOULD BE AT THE PICKUP PLACE WITHIN THE TIME FRAME WE NEEDED, SO THAT HE COULD TRANSPORT IT ACROSS THE COUNTRY ON TIME. LIARS!!! AFTER ONE DAY HAD GONE BY FOR THE "SUPPOSED PICKUP DATE" WE CONTACTED THEM AND WE GOT A NUMB ER FOR THE DRIVER. WELL, THIS MAN COULD HARDLY SPEAK ENGLISH, IT WAS RUSSINAN OR SOMETHING LIKE IT! EVERYDAY FOR THE NEXT 3 DAYS HE KEPT PUTTING US OFF AS TO WHERE HE WAS. NOW, WE TRAVEL ALOT BECAUSE OF OUR BUSINESS AND WE KNOW HE WAS NOT TELLING THE TRUTH AS TO WHERE HE WAS IN RELATIONSHIP TO GETTING TO US. HE FINALLY SHOWS UP, 4 DAYS LATE, AND SPENDS 3 MINUTES LOOKING AT OUR TRUCK, AND THEN SAYS " HE CANNOT HAUL IT BECAUSE THE YEAR ON THE CONTRACT AND WHAT WE HAVE OUR NOT THE SAME! IT IS THE SAME BODY STYLE, SO THE SIZE IS THE SAME. HE DID NOT WANT TO UNLOAD ALL THE OTHER VEHICLES HE HAD ON HIS BROKEN DOWN TRAILER, AND LOAD OUR TRUCK! THAT IS THE REAL REASON. I PAID DOWN $95.00, WHICH I WILL NOT GET BACK, ON MY CREDIT CARD. THEIR EXCUSE: WE TRIED TO FIND YOU ANOTHER DRIVER,WHO WOULD NOT HAVE GOTTEN TO US FOR 4 MORE DAYS!!!(MAYBE), SO SINCE WE DID NOT STICK WITH THEIR PLAN AND CANCELLED WE GET NO REFUND!!!! SCAMMERS!!!!!!!! THESE PEOPLE HIRE OUT TO QUESTIONABLE PEOPLE AND THEN THEY STEAL YOUR MONEY ON THE PRETENSE OF THEIR CONTRACT. NEVER, NEVER, USE THESE PEOPLE. THEY WILL PASS YOU FROM CSR TO CSR WITHOUT GIVING YOU A STRAIGHT ANSWER AND TRY TO SHIFT THE BLAME TO YOU!!! ALSO, THEIR CONTRACT BASICLY REMOVES THEM FROM ANY LIABILITY CAUSED BY THE DRIVERS THEY HIRE, WATCH OUT!!!
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
60771
Quote or Order Cost:
$1195

Car Condition
  • Vehicle was dirty