Review Report Review
Excellent Customer Service/Timeliness

N. Rodriguez Submitted this review about N-Motion Auto Transport
Review made Live: 8/17/2015 12:56:00 PM
I will definitely use N-Motion again if I need to ship cars across the country. From the start, Maegan was very helpful and responsive. I definitely felt taken care of. The day before the planned pick up, we had a bit if a hiccup with the driver. Sparing the details, he was having "a bad day." I called Maegan immediately and she and her teamed worked very quickly to fix the situation and assign a new driver to pick us up. We were quickly rescheduled on another truck and our cars arrived just an hour after we arrived in our new city. The second set of drivers was very polite and professional and was in communication with us on both ends of the transport. Even with the situation we encountered with the first driver, I would definitely recommend working with Meagan and her team again. I feel this level of customer service is hard to find in the moving industry these days. Meagan and her team made this part of our move so much easier!
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Rodriguez
Quote or Order Cost:
$1600