Review Report Review
Do NOT trust if your pickup date is not flexible

Dave Submitted this review about MoverJet Logistics
Review made Live: 7/1/2021 7:00:00 AM
Do NOT trust with your transportation needs. They’ll say what they need to assure you they are more than just a ‘middleman’ when trying to make the sale but when things go wrong, they’ll be sure to give the excuse ‘well, we’re just the middleman’. I voiced a concern about drivers taking a job while still looking for a higher paying route when I asked, “I'm concerned a driver will skip the load at any price if he's always looking to book for more” but the response was, “ No, he won't because $650 is the carrier average going rate and your car will be listed in the middle of the list. This is a solid rate to get a reputable carrier booked” Guess what I was told the morning of the pickup date (which I booked 9 days prior) “I see the driver has declined the dispatch sheet I sent him. I spoke to him already, and he said he got another load yesterday and it's paying much higher than we are so this is why he booked that one.” This date was important as I had a flight to catch the next day. Here’s the best response after I cancelled the transaction, “ the process and the result of this shipping would have been the same regardless of the company you had chosen.“ That interesting because I put the car in storage but decided to contact one of the other companies I had looked into, and they were able to book a pickup just 2 days later (tomorrow) so I’ll see how that works out as I’m having a friend meet the driver at the storage facility for pickup. Bottom line: do NOT trust this company unless your dates are flexible and you double the quote they give you to ensure you don’t get blindsided that the quote offered is not close to what the drivers will take.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2715251
Quote or Order Cost:
$650