Jessica
Submitted this review about Montway Auto Transport Review made Live: 12/7/2016 2:07:00 PM
Montway was pleasant to work with over the phone, very responsive and their website is really nice and easy to use. They provide frequent updates on the status of the vehicle which I really appreciated. My only reason for docking one star was regarding the bill of lading. During both the pickup and delivery, the bill was on an iPad or phone, and there was no option to record on the bill any damage to the vehicle. Montway has information on their website describing the importance of the bill of lading, however it doesn't seem like this is communicated to the carrier. At least not in my case, with Heart Transportation LLC. They had to email a copy of the bill to us, which also came with issues. In my case, there was no damage to the vehicle so this was not a concern. Otherwise it was a great experience.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
359539
Quote or Order Cost:
$1089
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
