horrible service

willis Submitted this review about Massrec
Review made Live: 9/4/2018 6:08:00 PM
these guys Matt and his dad Frank are so unprofessional!! they give you the cheapest quote and then they disappear until its d-day and come back with a higher figure claiming they could not find a driver at the agreed price. the driver they assigned me messed 2/4 tires to my BMW and when you ask them they are like there's nothing we can do about it, please sort it out with the driver as they have more other pressing issues to deal with and hang up. now i have to replace 2/4 run-flat tires at an extra almost $700 plus labor that i had not budgeted for. PLEASE AVOID THIS BROKERS LIKE THE PLAGUE. AS THE WISE-MEN SAY CHEAP IS EXPENSIVE!