Company Response Review Report Review
Infiniti transported from MA to KY

Nikki Submitted this review about Magic Carpet Auto Transport
Review made Live: 1/10/2011 5:58:00 PM
I was very happy with the service I received from Magic Carpet. I was having a car shipped from MA to KY over the holidays and while the holidays and the bad weather made it difficult for Magic Carpet to locate a driver, they made every effort to keep me informed and to locate a driver as quickly as possible. Greg provided excellent customer service and a day rarely went by without a phone call or at least an email from him to provide an update. I did have to pay more money ($100) than what was initially quoted in order to get the earliest possible delivery, but they gave me that option in order to get the car here faster. My car arrived in excellent condition and was earlier than expected based on the pick up time.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
Kentucky
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1347700
Quote or Order Cost:
$803

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 1/12/2011 10:49:00 PM
GREG BAILEY Greg@MagicCarpetAutoTransport.com...Nikki..in our business, customer information is key, here at Magic, keeping our customers informed and part of the transport process is a daily ritual. When the holidays, or bad weather slows our truck partners down, we are the bridge keeping you connected. Enjoy your Christmas present, I know you're happy to have your G35 at home. I appreciate you...and we appreciate your business!