dishonest business

bich d to Submitted this review about MT Olive Auto Transport
Review made Live: 6/14/2020 6:26:00 PM
.DO NOT SIGN AND SUBMIT YOUR PAYMENT INFO before you know in details how is this car moving process This dishonest brooker won't tell you in detali up front before they received your payment info .Fact is they will list your car on the central loading board where the rest of brookers list other cars and the important thing is up to the Trucking Carriers to decide when , which car from which brooker they will pick up base on price , location and route . so if you find out these detail decide this will not work for you because could be weeks or months and decide to cancel then they will steal your $75 from your credit car and said you signed the term and agreement. may God bless these crooks

Company Response
BRIAN Martin from MT Olive Auto Transport Submitted this response.
Response Date: 11/2/2020 7:04:00 PM
I do apologize that you feel that we are "crooks". But it fact is that we made it very clear how the process works. We sent you emails on "how it works' . which is very detailed. Our terms and conditions are disclosed when you placed your order. The terms are also disclosed when you put your credit card information. You were explained that all brokers and carrier's share the same board. You cancelled before your vehicle became available. Yes we posted you on a board that is the most popular board called Central Dispatch. Again, I am sorry that you feel the way you do our intentions are not rob you as you say. We are a licensed and bonded brokerage firm. We are not out to get anyone. We do charge a cancellation fee for our time and effort that we put in on getting you transporter. Mt. Olive