Hello, Thank you for taking the time to share your feedback. Your vehicle was safely picked up by us on the following day and it is on its way to its final destination. You stated that you will remove/edit this review as your vehicle was safely picked up, but it seems that you have decided to just update it. Yes, we did try to call you after you posted a 1 star review because it did not reflect the current situation. Your review said we never picked up your car, which is not true, as your vehicle was already picked up and on its way, making your review false. In your updated review you mentioned “The carrier is not answering, Bobby is not going to help me with it.” That is also not true. My name is Bobby and we personally spoke on the phone a few times regarding the status of your vehicle. We also spoke on Friday, when I told you that your vehicle will be delivered on Wednesday or Thursday. In your review you are asking for the location of the vehicle. I have personally told you where your vehicle is currently located and you also know very well the exact location because you are tracking it with an airtag. We understand how important timing and communication are when arranging vehicle transport, and we apologize for the confusion that occurred during your shipment. The originally assigned carrier unfortunately experienced a mechanical issue with their truck, which made it impossible for them to safely complete the pickup as scheduled. For safety reasons, we cannot allow a carrier to transport vehicles if their equipment is not operating properly. As soon as we were notified of the issue, we worked to reassign another driver from our network to ensure your vehicle could still be moved as quickly as possible. We’re happy to confirm that your vehicle has now been picked up and is currently in transit to its destination. Best regards, Customer Support Team