Company Response Review Report Review
Stolen Vehicle- Nissan Altima

D. Talley Submitted this review about Iron Horse Transporters
Review made Live: 3/13/2017 2:05:00 PM
Tammy was nice and very responsive in the beginning. She arranged for my vehicle to be picked up on 1/16/17 from New York. It was to arrive in California by 1/23/17. Tammy subcontracted the transportation service to Reaper Transport. Reaper picked up the care in January and it still has not arrived to California. Neither Tammy nor Reaper Transport has responded to any calls from myself or the New York police department. We still do not have our car and have filed police reports against all parties/companies involved. Next, we will be filing civil suits.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1100
Quote or Order Cost:
$1100

Car Condition
  • Items were stolen from the vehicle
Company Response
Tammy Stewart from Iron Horse Transporters Submitted this response.
Response Date: 3/14/2017 5:00:00 PM
Dear Mr. Baird, I have tried reaching out to you and I have also returned the call I received from the NY Police Dept. and have not got any return calls. I did send you all the info on the carrier company and there insurance. I was able to find out that your car is in Philadelphia, PA. next to the Navy Base. I have tried finding more info on this but have not been able to reach anyone. I am really sorry this has happened this is not how we do business. I am here to help in anyway I can.