Bad service, bait and switch

brandon Submitted this review about I Move Auto
Review made Live: 8/5/2018 9:00:00 PM
I used imoveauto to move a car from CA to MA. The cross country trip was quoted at $1240, I ended up paying $1550 because they could not find anyone at the quoted price. You should probably not go with the cheapest broker, as that $1240 price probably would have taken a month to secure. However, if it was just an extra $310, I would not have minded. In addition, they lied about the shipping time. The carrier they set me up with was terrible with informing me when the car would be delivered, and I ended up having to change locations as the car delivery came at 10 pm at night; 3 days after it was scheduled to arrive. Imoveatuo will say they are just the broker, but for paying a premium, I was expecting premium service, and ultimately they could not deliver.