Review Report Review
FRUSTRATION TURN INTO JOY!!!

S Brooks Submitted this review about Hilton Auto Transport
Review made Live: 5/31/2011 12:01:00 AM
MY FATHER PURCHASED A VEHICLE FOR HIS GRANDDAUGHTER AND HE WANTED IT SHIPPED ORIGINALLY TO TEXAS WHERE MY DAUGHTER ATTENDS COLLEGE; THIS WAS BACK IN THE MIDDLE OF MARCH. I WENT ONLINE AND RECEIVED MAY QUOTES; HOWEVER, COULD NEVER GET ANYONE TO CALL ME BACK REGARDING THE QUOTE. NOW ITS BEEN ALMOST 2 MONTHS AND NO MOVEMENT REGARDING GETTING THE CAR TO TEXAS. SO WE WAITED SINCE SHE WAS COMING HOME FOR THE SUMMER. ONCE AGAIN I WENT ONLINE TO GET A QUOTE AND I HAD FINALLY REACHED ONE COMPANY AND EXPLAINED TO HIM WHAT I WANTED. IN TRYING TO FINALIZED THE DEAL HE WANTED TO INCREASE THE PRICE TO GET MORE COMPANIES TO BITE. FRUSTRATED I DECIDED TO DUMP HIM ON THE SPOT; HE WAS RUDE AND VERY DEMANDING.

NOW COMES HILTON AUTO TRANSPORT AND I REQUESTED A QUOTE ONLINE AND RECEIVED A FAIR PRICE AND WANTED TO KNOW HOW LONG IT WOULD TAKE TO GET THE EVERYTHING ARRANGE. LET ME EXPRESS HOW GRATEFUL I WAS WHEN SHE CALL ME WITHIN TWO DAYS AND HAD A TRANSPORTER READY TO PICK-UP THE CAR IN TWO DAYS!!! WOW!!! I TOLD MY FATHER TO GET READY WE ARE MOVING IN LIGHTNING SPEED AND THE PRICE WAS RIGHT!!! HE WAS CONTACTED BY THE TRANSPORTER AND NICHOLE FOLLOW-UP WITH TELEPHONE CALLS TO ME TO ASSURE EVERYTHING WAS GOING WELL. THE CAR WAS DELIVERED BY BY A VERY CAPABLE TRANSPORTER WHO CONTACTED ME A DAY BEFORE TO LET ME KNOW THE CAR WILL BE DELIVERED THE NEXT DAY!!! TRUE TO HIS WORD THE CAR WAS DELIVERED WITHOUT ANY HASSLES AT ALL. NICHOLE MADE THE ENTIRE TRANSACTION EASY!! SHE IS CUSTOMER SERVICE FRIENDLY AND REACHABLE. YOU WON'T HAVE TO WAIT TWO WEEKS OR TWO MONTHS FOR A RETURN CALL; SHE WILL CALL YOU BACK ASAP!!! THANK YOU NICHOLE FOR ALL OF YOUR HELP; MY FAMILY IS THANKFUL FOR YOUR ASSISTANCE.

S BROOKS :))))
Shipment Details
Origin State:
Michigan
Pickup:
Early
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6133-XF
Quote or Order Cost:
$975