Review Report Review
Didn't want to file a claim

drmahkween Submitted this review about High Street Transport
Review made Live: 8/11/2008 12:19:00 PM
High Street Transport, was, for the most part, an excellent carrier. However, my car arrived slightly damaged - the left back bumper had shifted and caused a gap between it and the car, and some metal part is now slightly sticking out of the car. The driver, Wayne, was very nice up until we started talking about how to settle the damage. He complained about how his insurance had a high deductible and stated that if he was going to pay me to fix the car, that I had to send him the part to ensure that I actually fixed it and didn't pocket the money. I thought this was ridiculous because regardless of whether I fix the car, I'm owed compensation for the damage to my car and the decrease in its re-sale value because of it. The situation was somewhat settled, and while the damage (as he states) was probably caused from the wind and not necessarily negligence on his part, he shouldn't have made accusations about me being "shady" about my intentions. He also claimed that my bumper was probably loose already before it got on the truck, which it wasn't (though it doesn't matter anyway because the fact is that it got damaged while on his truck). He was good about communicating before and during the transport, though, and was accomodating of my schedule, and was generally a nice guy. However, at the end of the day, the car was damaged (though slightly), so I probably would not use them again.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
43227
Quote or Order Cost:
$800

Car Condition
  • Vehicle was damaged