Review Report Review
All the negative reviews on Hawaii Car Transport are absolutely true

Joe O Submitted this review about Hawaii Car Transport
Review made Live: 9/10/2020 4:05:00 PM
All the negative reviews on Hawaii Car Transport are absolutely true. First of all, the sales side is very easy to get a hold of because they want your business but after that, it is impossible to get a hold of customer service. I've waited hours on 20+ occasions and just gave up. Second, they are very expensive comparatively speaking. When you use credit card, they pass on the fees of $80+ to the customer. Third, the shipment actually arrived earlier than expected but the customer service misinformed me that it would be arriving a few days later. By the time I called Pasha, they said that I picked my vehicle up a few days late and incurred an additional $50 to release my vehicle from 'storage' fees. Hawaii Car Transport never responded to my reimbursement request. Seriously, I never write reviews but I had to just so that potential customers are warned. The sales side, Connor, has a good way of defending the company (BBB negative reviews) and the overall rating of Yelp is extremely accurate. Two months later, I never received any payments to the claim that I made when I picked up the vehicle as well based on a considerable scratch. Use any company but this company.
Shipment Details
Origin State:
Kansas
Pickup:
On Time
Destination State:
Hawaii
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R348629 / RN069214
Quote or Order Cost:
$2920

Car Condition
  • Vehicle was damaged