Scammers at first sight

R Nota Submitted this review about Get it Done Transportation
Review made Live: 2/27/2021 5:18:00 PM
After I told Joe I was going to use their company because they were a family business he quoted me a price and deposit amount. Later I seen he charge my credit card more than he said and I was not assigned to a driver yet. Called the next day and Dave said I was scheduled for that day. He gave me drivers number to confirm and driver said I was not scheduled. I tired to call Dave back with no answer. I emailed the next morning saying I was canceling. I called another company I was assigned a driver. It happened to be the same driver. I didn’t realize all these companies were just brokers when the driver called to tell me pick up day and time I purposely told him I canceled GET IT DONE and now had another company he said he was calling for the second company. I said ok that I would not deal with GET IT DONENow Get it done is not giving me my deposit back saying I used driver he assigned. This is after Joe the nephew of get it done said he would get my deposit back. They do a good talk but they are rude and unprofessional. Rate zero stars

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 2/28/2021 7:56:00 PM
this review although very disheartening and untrue it is quite comical how anyone can get on the internet and write about a chain of events that never happen. we guarantee our rates to the penny, you won’t find one review of an upcharge. this client booked her order when the driver called her she said she canceled with us but wanted to still use him basically cut us out of the order to save money when that didn’t work she called us scammers. we are a family business that prides ourself on integrity and customer service. there is no way you we can be in business over 17yrs, be 4.5 stars or better on every internet platform with over 5000 positive reviews, transport over 10,000 cars a year and be scammers we also have 1000’s of clients we can use as references all across the country that would love to refer and share their experience with us to any potential customer that would like to hear about it. thank you we look forward to hearing back from you. Dave Pein 888-325-1899