Called to transport my car

Malou Arrieta Submitted this review about Get it Done Transportation
Review made Live: 9/13/2018 1:23:00 PM
Hello Get It Done Transportation Inc. customer service, Last September 18, 2014 I ordered to pick up my car from Oceanside, California to Bonham, Texas. On the day the car should be pick up no-one pick up my car. I was sitting in my car for 1 hour in the heat of the sun 94degrees fahrenheit, I paid $1000 and noone pick up my car. I called, no one answered.

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 9/13/2018 7:01:00 PM
*****This reviewer is fake. 1st the date they wrote was Sept 18, 2014 that was 4yrs ago. Never had this person as a customer and never have they even requested a quote from me. in 17yrs in the industry I have never discredited someones review good or bad. We have always accepted responsibility if we dropped the ball and did everything we can to make it right. We have never been paid upfront for a transport so I know the review is fake- I did a data base search of the name, email address of the reviewer- if you notice on the quote they dont even provide a order number. Reading this is unfortunate because we as a family business always go above and beyond to make sure each and every client is happy. If a client is unhappy we do everything we can to make it right. This is either written on the wrong company or a competitor looking to tarnish our name. Please to any potential client I ask you to know this review is fake. Our company has 100's of references upon request all over the country. *****