Company Response Review Report Review
Get It Done Transport

Pam Submitted this review about Get it Done Transportation
Review made Live: 11/9/2016 10:57:00 AM
My only complaint is with the confusion about payment. I was never told that the driver would need cash when the car was delivered. Although the car was delivered to my house, the driver needed a ride back to his truck. Only when we arrived back at his rig did he ask for payment (I thought I was paying Get It Done). Because he could/would not take a credit card, this necessitated another round trip back to my house so that I could pay him. This could have been avoided if it had been clearer what the payment situation would be. I also did not realize that Get It Done Transport is merely a broker and not involved in the transport itself. As I had paid a deposit to Get It Done, I assumed final payment would be the same way. Otherwise, I was happy with the transport and although the delivery was a bit later than promised, the driver was good about keeping in touch with me about his progress.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Hampshire
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
472325-GM
Quote or Order Cost:
$1190

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 11/23/2016 4:05:00 AM
Pam, Thank you so much. We appreciate you writing about your 5 star experience. We push to give each client nothing less then a 5 star experience on every single order. We transport close to 800 cars a month being family owned and operated we prove to be big enough to get it done yet small enough to care. Thank you Dave Pein 888-325-1899