Hi Jillian, while I do respect your feedback I do find it a little irresponsible to speak on a industry you know very little about. EVERY company is a broker that you call for a quote and if they do own a truck, they have 1 carrier that doesnt run your toute but give you a sales pitch of owning a truck. The benefit for dealing with OUR company Get it Done is we ship close to 700 cars a month so we get a much better rate for you, being most people ship 1 car in a lifetime, we also deal with a network of carriers that can have you picked up w/in a 48 hr time frame you need appose to calling a local company that has 2 trucks that wont make it back to your area til 2 weeks after you need to move. I do a intense background check ( ratings, references, insurance, bond, license and maintenance records on the truck ) Our 600 plus 5 star reviews proves we are very clear with our customer and with the customer throughout the entire transport. Thank you for your feedback. Dave Pein 888-325-1899