AVOID THESE SCAMMERS LIKE THE PLAGUE

DAVID Submitted this review about Fairway Auto Transport Inc.
Review made Live: 6/7/2010 12:16:00 PM
Let me give you the run down in cold hard facts:
1. Date agreed to pick up car 5/21/2010 Date picked up 6/2/2010
2.Price quote with "no surprise fees" $595 actual cost $845
3. Customer service= Horrible


Ben Davidson contacted me saying "we have a truck in the area with space on it" That is his catch line do not let him trick you with that garbage. He then quoted me a total of $595 to ship the car. It took them 14 days to pick up the car after the order was placed. I was in no rush and this did not really inconvenience me so I didn't mind so much. What I do mind is when they ask me for $250 more than the quote after they pick up the car!!!

I was told that they sent me an email to let me know that I would be charged more for the shipping. I NEVER RECEIVED AN EMAIL AT ALL. I told him to send this supposed email and this is what he sent:


"Your car will be picked up tomorrow by Monzon transport there will be an additional amount required of $250.00 to get the move done, please reply. customer service"


This email is almost so implausable that it is laughable, what a bunch of SCAMMERS, AVOID THIS COMPANY!!!

Company Response
jonathan from Fairway Auto Transport Inc. Submitted this response.
Response Date: 6/8/2010 2:44:00 PM
this customer is a liar, since we even forwarded the email notification to him, who is "scamming" who ?? This customer booked the order on 5/19 and the car was picked up on 6/2, he could have cancelled after 10 days and the deposit would have been refunded. We have every intention to sue this individual if in fact we lose any orders over his lies. The additional $250.00 was requested before pickup by email, no reply was ever received and he played dumb and indicated that he never received the email ????? I guess that he thinks everyone is ignorant.