Knowledgeable, transparent, good value

anne b Submitted this review about Executive Auto Shippers LLC
Review made Live: 7/8/2014 4:32:00 AM
Got quotes from several companies. This price wasn't the lowest, but was close to it, especially when some companies wanted to charge a lot more for our short 2-3 day pickup window. I was completely satisfied, and felt confident from talking with them that they knew their industry and drivers, and weren't playing games with me in their quotes or promises, and wouldn't leave us in the lurch with a contract price no driver wanted to pick up.

Unlike some of the other companies I spoke with, Executive Auto Shippers LLC:
• answered my questions and explained their reasoning and how industry works
• guaranteed my price would not go up,
• required no deposit or fee until vehicle was actually picked up and loaded,
• made me confident that they had good relationship with drivers that they used regularly
• charged me the same price for a short 2-3 day pick up window as for a long window
• still gave a reasonably low price, but one that based on their experience and knowledge of trucker needs, was almost certain to be matched with a driver
• was knowledgeable and upfront with information like the fact that drivers rarely commit to contracts until close to shipping date for a narrow window, and told me exactly when they expected it would be matched (and it was, to the day)

Driver was professional, communicated clearly, picked it up and delivered on the exact expected days.

I would definitely use this company again if I ever need to ship a car again