Review Report Review
Blocking the Garage - Zero Customer Service

Keith Venable Submitted this review about Estes Express
Review made Live: 10/29/2021 5:10:00 PM
I recieved a text the day before my very heavy (395 lb) and very expensive item was to arrive that I purchased from Home Depot. The text said they would deliver the item between 12 - 4 PM today. I texted Gary back and asked that the item be placed in my side yard so that it wouldn't block my garage and my cars, and wouldn't be seen by the public (didn't want it to get stolen). They said it was a "contactless" delivery. The item showed up this morning around 9 am (not even close to noon) and they didn't ring the bell or knock and placed this very heavy item right in front of the garage door, completely blocking my car from getting out. I was so frustrated and disappointed. I will make sure Home Depot knows about this too.
Shipment Details
Origin State:
California
Pickup:
Early
Destination:
Littleton, Colorado 80127
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
123456
Quote or Order Cost:
$0