Company Response Review Report Review
The rebate never arrived

Andrea Submitted this review about Envision Auto Relocations Inc.
Review made Live: 2/20/2013 6:19:00 PM
We were happy with the car transporter. However, the price we were quoted was dependent on the $50 rebate. Although I followed the instructions carefully afterwards, and filled out a review, I never received the rebate. I tried to contact Anna Ritcher and others at Envison repeatedly, with no response.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Anna Ritcher
Quote or Order Cost:
$950

Company Response
JP Andrews from Envision Auto Relocations Inc. Submitted this response.
Response Date: 2/26/2013 3:13:00 PM
Unfortunately Andrea's rebate was unable to be processed because she in fact did not follow the rebate process properly. This is unfortunately the first review written on our page by her. A simple phone call would have solved this situation. We apologize if the rebate instructions were not clear.