Review Report Review
DO NOT USE!!!

sean B Submitted this review about EasyHaul.com
Review made Live: 7/13/2022 12:50:00 PM
DO NOT USE THIS COMPANY BEFORE READING REVIEWS, IT WILL CHANGE YOUR DECISION!! booked easyhaul to transport a motorcycle from NH to IA. The bike was picked up on the 30th of June with a scheduled delivery day of July 4. I knew that wouldn't happen as its a holiday but after it didn't arrive the 5th I called the driver who informed me the bike would arrive the following day, the 6th. The 6th came and went with no bike, tried calling the driver several more times with no return call and their VM was constantly full. After calling the main company I was told I would receive a return call which also didn't happen. The next day I receive an email saying they were sorry but the driver had "complications" and that my bike was at a "secure storage yard" pics included. The pictures show the bike outside leaning on a large piece of construction equipment with a chain wrapped around it... the bike is now 8 days past due for delivery with no end in sight and no more information from easyhaul. I have contacted my attorney to help sort this out and sadly from what he tells me I think legal action will be necessary. I WOULD NOT RECOMMEND THIS COMPANY! wish i could give them 0 stars. My attorney is also looking into filing a formal complaint with the Federal Maritime Commission which I guess is the governing body for transport companies. Now they are leaving my bike in philadelphia!! save yourself the headache and trouble and go with an actual reputable company!!
Shipment Details
Origin State:
New Hampshire
Pickup:
On Time
Destination State:
Iowa
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
KS3ME
Quote or Order Cost:
$1300