Company Response Review Report Review
CA to MN Move

Kenneth Dorn Submitted this review about Door to Door Transport
Review made Live: 12/7/2011 1:50:00 PM
We listed with another Broker first for our car move from CA to MN but after10 days did not get any response. I called Door to Door transport and talked with Lola who said we should have had a driver by now and said she would have one within the next day or so. The next day she called and said she found one for us that would deliver in 4 days if we could wait 3 days for pick up. I felt the service I got from Lola was personal service who did what she said she was going to do and on time. I would also highly recommend working with her at Door to Door transport.

The transport company was Montway Auto and they then took over the coordination of pick up and delivery. Their driver (Daniel) was excellent and I would highly recommend him. He was friendly, courteous, and very meticulous in the loading/unloading. He also delivered our car 1 day earlier than expected.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Minnesota
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
198017.EL
Quote or Order Cost:
$945

Company Response
jineane chance from Door to Door Transport Submitted this response.
Response Date: 12/30/2011 10:53:00 AM
Hi Ken and thank you so much. When we get a call such as yours that is already having in nightmare experience our goal is to run with it. It only took about 5 calls to the drivers to get the quickest transport time and make that call I love to make. "Your car is being picked up, here is your driver information" I hope you and your family has a wonderful and blessed new year.