Company Response Review Report Review
Great service, but had to cancel

Jean Submitted this review about Domestic Auto Transport
Review made Live: 4/29/2011 7:22:00 PM
When I first spoke with Sherry she was away from the office and taking calls on her cell. She took all the time I needed to explain how the transport process worked and answered all my questions, even though I suspect it was during her personal time. When I needed to call Sherry in the evening, I was given her number at home. Each time I spoke with her she was wonderfully helpful and pleasant. Sherry did the best she could to assist us in moving a car to Iowa but unfortunately, after 10 days, there still was not a truck going where I needed one to go. Sherry was so creative, she even checked surrounding states for departure and delivery possibilities. I loved her "can do" attitude! Because of my limited time frame I was unable to continue to wait for transport and had to cancel our order. My husband is less than thrilled with having to drive the car to Iowa, but I am more than thrilled with the outstanding customer service I received! Thank you Sherry for all your efforts!
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Iowa
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3899866
Quote or Order Cost:
$827

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 4/29/2011 7:35:00 PM
For professional and courteous service call Sherry at 206-687-9434 or email me at sherry@domesticautotransport.com........ Wow, I was so thrilled to see your awesome review that you posted for me and on here and I want you to know that you were great to work with. Your kind words about my customer service made me smile from ear to ear and you truly made my day! I want you to know that if you ever do need another transport that I will be just a phone call away to help you in every way that I can. My communication with my customers means a lot to me and I will continue to do whatever it takes to get a vehicle transported. Take care and tell your husband I hope he has a safe drive.