Wow! Where to begin. First, the communication by this company is next level horrible. I was told that my car was to be picked up on Tuesday and the truck did not show up until Friday, 4 days late. If it weren't for me reaching out to them for any in
excellent service door to door thank you for making my customers happy. I gave Richard a call and within a few days of me calling he had the car picked up and shipped to Chicago. my customer received the car within two days... outstanding.
Excellent follow-ups always with Richard. On time delivery, no hassles, very efficient. Highly recommend! First time using this company we were not disappointed. Emails and telephone.
Richard Decof of Direct Connect Auto Transport was completely professional through some unexpected bumps delivering from California to Northern Michigan. He stayed steadfast through the entire transfer…always available for any questions and returned
EXCELLENT SERVICE, ON TIME AS PROMISED, NO ISSUES, I WILL USE THEM AGAIN IF I NEED TO TRANSPORT CAR FROM POINT A TO POINT B. RICARD DECOF WAS RESPONSIBLE TO RESPOND IF I HAD ANY QUESTIONS REGARDING THIS SHIPPING.
Marc was knowledgeable and professional.He explained the procedure to me in detail and the transport went exactly as they said it would . Will definitely use them in future
This company has shipped my vehicles ten times across the ocean and from state to state on the mainland, for business and personal. They have provided excellent professional, efficient and expedited service every time. They have been a pleasure to wo
Direct Connect Auto Transport has helped ship my vehicle three times now and I have had nothing but an amazing experience. John and his team communicated with me so well throughout, kept me updated, and made sure the experience was stress-free every
Sally went above and beyond to help me with my car transport needs. This is my second time using the service as I was extremely satisfied in the past. I would highly recommend Direct Connect Auto!!
My truck was late to be picked up, then several days late to be dropped off. The carrier was extremely difficult in getting a hold of the entire time my vehicle was in transit, to the point where I came close to reporting it stolen. When it did arri
Excellent job. Always on time. From Las Vegas to Ann Arbor, the driver picked it up on time, delivered on time. Intact. We carry about 100 pounds on the car, it was useful.
Very satisfied. 1100 miles enclosed at a great price. Booker was on top of her game. Independent driver was super quick and great. I could not be happier with this experience.
Sureatha from Direct Connect Auto Transport was great and very helpful and pleasant to chat with.Igor of Kwik Trans was excellent- pick up and delivery was very smooth and was right on time-
They picked up my 1988 Alfa Romeo Milano in perfect shape mechanically and physically. It arrived after many lies with a mechanically ruined engine. They accept no responsibility.
Facts of what happened: -Paid the extra fees to have my car picked up on a specified date (04/29); car wasn't picked up until 05/08 -Company stopped picking up calls and responding to emails once they collected the deposit -Eventually received one ca
This was the worse experience for a car transport. The two individuals we spoke with are Becky & Maria. We schedule our pick-up on May 9, 2019 for a pick up on the June 17, 2019. On June 12, 2019 we reached out the company via email (Maria) and a
Driver was excellent friendly and caring his patience was outstanding. First time I h saw very had a vehicle shipped to the Mid West. Would transport again with Direct Connect
Outside of my error on entering the correct pick up date, they did a great job. and the cost savings was great. I would recommend them. Thanks again..
Great service. On time and actually arrived before I thought they would. Updates every hour and deliver right to your door. Would use and recommended this service
We had contracted with another company to ship our car over 2000 miles and 3 days before we were scheduled to fly out they still had not confirmed a transport company. We called Direct Connect on a Friday and by Saturday evening our car was on it's
I highly recommend you do NOT use this company to transport your vehicle. I received a call that the driver was on the way to pick up the vehicle, and he never showed. Then, I was informed that he did not have his license and would not be picking up
Tire was delivered with a large hole.so that tire dealer could see the steel belts in the tires through a large hole. Somehow tires weren’t flat, but dangerous to drive on, and insurance was denied. Unicar trucking company didn’t respond to our insu
First time I’ve had to ship a car (Boston to Dallas). The dispatcher was great to work with on the scheduling. The driver was very professional and had good communication with pickup/delivery times. The only thing I’d recommend is for the company t
They got the car there, but we’re a day late. Not a huge issue except we never got a call to say the driver wasn’t showing. When I attempted to call and text Mark Richards he was completely unresponsive. If he had some sort of emergency that prevente
Everything about the transport was awesome. On time pick up and early delivery. Updates every 2 hours when they were close. I would recommend this service to anyone and would use again if needed.
The driver came to pick up my car two two days prior to the agreed upon date. When I called to see if it could be rescheduled, the rep was not only rude and hung up on me, she told me that I would be charged a cancellation fee. I had no one to actual
We contacted Mark Richards on Thursday morning about pick-up of my wife's motorcycle purchased online in San Antonio Texas for delivery to Rio Rancho New Mexico (suburb outside Albuquerque) and it arrived at 7am the next morning. WOW! We were amazed
Can't say enough about this company. Nick ensured a smooth pick up and delivery. He went out of his way to pick me up at the airport and take me to my car. Reasonable prices, super friendly staff made this experience an ready 5 stars. I would definit
Since I contacted Tammy to schedule the pick up and delivery it was excellent. Brian, the driver that brought my truck to Houston, was professional, nice and kept in contact with me where he was. It all made me feel so secure transporting my truck. W
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