I have no complaints or concerns at all. From my first contact with Direct Connect to the final dropping off of the car, everything went smoothly and efficiently. The company followed through in regard to my questions, etc. The driver of the trans
Collectors car transferred with great service.. The car was picked up on time and deliver three days later. The drive was very professional. Would recommend this transport company..
Amazing group of folks who stepped up when another company failed miserably. Very professional, hard working, and more than willing to help however they could.
Direct Connect Auto Transport was a very reputable company to use for transporting my car halfway across the country. The driver was very proactive with keeping me updated. I would recommend this company for anyone needing to ship their vehicle safel
My driver Regi was phenomenal. My vehicle went from Las Vegas, NV TO Connecticut. My driver is from Massachusetts which is the next state over. My car arrived earlier than expected and he stayed in touch with me the entire time.
It took a little longer than expected but they located a very competent transporter and the job went smoothly. Bear in mind these guys are a broker service and, at least in my case, had to find someone willing to make the transport. Make sure you und
First time I've used - Impressed, fantastic communication and on time. Very professional on the phones and with follow up, very professional and courteous driver!
I couldn't have askedauto transport service. I will hire them again and highly recommend them! Thanks, Kyle, for your patience!!!?? My car arrived in HNL timely as promised!
My quoted price was raised $150.00 at the last minute to get my load picked up and delivered. I felt strongarmed as I had no choice. They said i shouldn't have taken the lower quote, but my thought is, if they quote a price to do something, they shou
Shipped my daughter's car from VA to TX. Person on phone very nice and helpful. Car was supposed to be picked up on a Monday. Driver finally showed up about 7 pm on Tuesday. But car arrived right on time, as scheduled. Driver wanted another paym
This company is exceptionally good, reliable and fast, I was expecting my vehicle from PA to CA in their advertised 7 to 9days but it got delivered on the 5th, that’s amazing and no scratch, ding or even dirts on it. The only issue was that they put
The initial contract creation was easy via the web. What it did not tell me was that when you create an order on the web and pay the initial down payment, that you were going on a "stand-by" transport program. Once I contacted them on the phone they
My quoted price was raised $150.00 at the last minute to get my load picked up and delivered. I felt strongarmed as I had no choice. They said i shouldn't have taken the lower quote, but my thought is, if they quote a price to do something, they shou
Great job! We would hire again! Our daughter’s car was delivered from Michigan to North Carolina as contracted. Communication was prompt. We have only positive comments to make. Thanks!
Really wish I'd looked at their 2-star Yelp rating before I hired. They took my reservation, then couldn't be contacted for so long that I thought they were a scam. When I got in touch after the vehicle wasn't shipped, Mark Richards said he was "tryi
Took so long to get a carrier then they’d answer phone say they were gonna call me back and never did that lasted for about three weeks. Totally ruin my car shipping experience
This company is aFraud Don’t do no business they stole 1 550 from me on coast. Me to loose 2000 All of the employees is very rude and disrespectful whenever you call them they hang the phone up in your face and no one can answer your questions very
Just had my lexus transported from San Francisco to Redford, Michigan. The car was picked up by Bolo right on time and i was able to make it back to work within my lunch hour! Bolo was friendly, courteous, and i said good bye to my car with total c
I was very clear when I contracted with this company I wanted my vehicle delivered Feb. 4th. The week before, I discovered they had the wrong city for pickup, even though the contract was correct. I was told it would cost me an additional $250 as I
We shipped a 2010 Toyota Prius from Tarpon Springs, Fl to our son in Fullerton, CA. We were happy it arrived safe and sound and the driver was able to coordinate a drop off time that worked for my son as well as the transporter. The driver met us ve
My rep Kristen and Direct Auto Transport are the worst. Horrible with communication, gave the wrong shipper contact # and did nothing to remediate the lost keys by the shipper.
We had a car transported from Arizona to Oregon. We received excellent service, regular communication updates, and we had a driver that went out of his way to accommodate us.There was a road that our transporter was not able to navigate with his tru
We set a pickup date. I called the morning of pickup since the carrier never called. I was told they were coming and waited all day, no call no show. I called the agent again, they seemed annoyed at me for calling. They then told me the pickup would
Was very disappointed with this service. I signed up on 3/2/19, asking for a Sat, 3/30/19 pic up for my elderly father. As the date got closer, I would call to check. The DAY BEFORE my father's car was to be picked up, nobody could tell me IF it was
I was never told me it would be a 3rd party carrier and I was informed of that when they picked my car up to physically drive it to the stop in Miami. It was estimated that my car would arrive 2/25, delivery was midnight on 28th. I was told by the ve
From setting up reservation to picking up car, a perfect experience. Very accommodating and professional. Responded and communicated well. I used them twice in 2 months to cover transport two different cars from Florida to Maryland.
I have no complaint about the handling and delivery of my car. My only problem is that they wait until the last minute to arrange the shipper. When moving from California to Iowa, it's a little nerve wracking to not know for sure about the details
I shipped two cars from Northern California to Northern Colorado, 2 weeks apart, with hopes we would have a car when we arrived in Colorado, 2 weeks later. It arrived 2 days after we arrived by plane. So we had to get a rental car for two days, and t
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