Review Report Review
Charged twice.

Bill Zwick Submitted this review about Dependable Auto Shippers
Review made Live: 2/20/2014 10:51:00 AM
I used DAS because they were recommended by the owner of my furniture moving company, New York Movers, who is really trustworthy. He said they were a bit expensive, but good. Because I had non-refundable fight anf hotel reservations, I eventually decided to go with DAS, although I could have saved $200-$400 with other companies.

The salesman said that I couldn't leave anything in the rear (not even a banana peel) which was an inconvenience- I ended up throwing out some things that I would have liked to keep. When the driver came to pick up the car, he never even looked in inside.

He also made a big deal about the certified check, as the only accepted payment. When they informed me that the car would be arriving, I walked 2 miles to the nearest Citibank and paid $10 extra, and got a certified check.

When my car arrived, the driver didn't ask for payment, but as I am honest, I gave him the check.
A week or two lster, my credit card bill arrived, and DAS had also charged my credit card. If they had only told me in the first place, it would have been a lot easier.

When I called customer service, they were not at all apologetic, they only said that they confirmed with the finally carrier that I had paid, but were going to find out what he did with my check, and let me know what they would do.
I have already called my credit card company to dispute the charges!!!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
239935
Quote or Order Cost:
$1466

Car Condition
  • Vehicle was dirty