I will not use Cross Country Auto Transport again. It's been two weeks picking up my car. I was quoted 10 days or less. I told them i needed it picked up asap and that i wasn't that concerned about the delivery date. Well that didn't turn out to well. Next thing, i try to call CCAT and i can't get thru to ANYBODY at the phone number I'd been calling. I listened to the promts and would push the buttons to go to somebody and the phone automaticly hung up on me.This happened 3 or 4 times.I also sent emails that were unanswered. I finally got a phone number to dispatch and he transfered me to costomer support. Thank God, cause i was thinking maybe I've been ripped off for my $100 deposit that I made with my MasterCard. Anyway I was transfered to costomer support. Thank God for RALPH. He cared and got things together. He was the only one I could find that did anything. Mr. RALPH is due respect and a big pay raise in my book.
Mike Burns
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1963828
Quote or Order Cost:
$645
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