Don’t ship a car to Hawaii, sell it

Fran Submitted this review about Coastal Auto Transport LLC
Review made Live: 5/7/2019 9:09:00 PM
If you need to ship your car to Hawaii, don’t do it. Coastal Auto Shipping advertises that they are the number on provider of Hawaii car shipping. I shipped a car with them from New York to Hawaii. They were great to deal with, Alex my agent was great. The cost was more than other companies but I thought I was getting a superior service. I shipped my father’s car to my son in Hawaii. When I was cleaning out the car, I found my dad’s old pair of Ray Ban Aviator sun glasses. I had such fond memories of my dad wearing them and looking so cool. I hide them in the car and thought they would make a great present for my son, he would love wearing his grandfather’s sunglasses. When he picked up the car, it looked like someone ransacked the car.. Papers were in the back seat and in the glove compartment next to the steering well, the felt at the bottom was ripped out. That was were I hid the glasses. There were little bottles of touch up paint in there as well and one was broken open. This was not a luxury car, this is a 2003 Lexus with 80,000 miles on it. When my son called me to tell me the car was a mess and the glasses are gone, I was so sad. I also felt so sick that someone would ransack an old car and steal from us. The glasses were hidden, they had to look hard. When you opened the cover compartment, it looked like nothing was in there. The car was also messy with papers in the back seat (they were not there when I left the car). I called Alex, our agent, he was upset and kind but there is really nothing he could do. The glasses are gone. So here is the moral of the story...don’t leave ANYTHING in the car (hidden or not) and now I will NEVER ship a car again, and don’t ship cars to Hawaii. Sell it and get a new car. This is a bad business with bad people that transport our cars.