from Cascade Vehicle Shipping Inc.
Submitted this response.
Response Date: 10/14/2010 11:28:00 AM
~~~Brenda 360-834-7898 Brenda@cascadevehicleshipping.com~~~ Hi Bill, thank you for the review. I have to say I was a little shocked to see only a 2 star review from you. I realize what A and In Group did, however I was not just ignoring your question about the mileage. I had a long conversation with your Mother about the issue. During which I had told her at NO POINT did i ever tell the carrier that there was no need to notate the mileage of your vehicle at pick up. As a matter of fact I recomend that the mileage is written down on the pick up BOL. After the conversation with your Mother she had told me she would talk to you about the matter. So I do apologize I should have contacted you directly but I was under the impression that your question had been answered. Again I am sorry for the missunderstanding but I hope you felt my customer service was 5 star even though the review only shows 2 stars.