customer experience

Ed Grueff Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 8/6/2013 11:29:00 AM
Fairly good experience. Sandra was nice to deal with which is why I decided to use them. Was told 1-10 days pick up time and quoted $800. On about the 12th day and a change in delivery drop off point of 30 less miles was quoted an additional $235 but was to be picked up the next day. Not very quick response time on e-mails. After talking to others in the business of having vehicles delivered I found that all of this is very common in the industry. I would definitely shop around more when I move my next car.

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 8/6/2013 11:51:00 AM
Sandra Doherty 360.853.2645 sandra@cascadevehicleshipping.com Ed, Thank you for responding. I know your order was a little tricky due to your route being in a hard location to get to as well as the difficulty finding a carrier that could fit the dimensions of van. That was out of my hands. I hope that everything else went well for you with pick up and delivery. It was great being able to work with you and see your new purchase! Enjoy your van! Sandra Doherty