Company Response Review Report Review
First time shipper experience

Randy Bergstrom Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 4/4/2013 10:47:00 AM
Chose Cascade Vehicle Shipping from positive reviews, professional response and being a local business. Kathryne Winters was very thorough and answered all questions. Arranged shipping at an agreed to price and confirmed that day.

Problems arose after carrier picked up vehicle. Car did not make the truck, delivery date at risk. Kathryne quickly responded to my cry for help. An alternate carrier was arranged through Kathryne's advocacy. Her only objective was our satisfaction.

Car arrived at our estimated time and in good condition. Transport company driver was extremely courteous. Only casualty I am sorry to report was a missing GPS unit which shouldn't have been in the vehicle. I would not hesitate arranging any future shipments with Kathryne!
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2000048
Quote or Order Cost:
$1035

Car Condition
  • Items were stolen from the vehicle
Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 4/4/2013 5:34:00 PM
KATE, 360-853-2805, Thank you so much for the great review! Here at Cascade we really strive to provide the absolute best customer service and we really appreciate your feedback. katheryne@cascadevehicleshipping.com