Company Response Review Report Review
shipping a car

Doug Submitted this review about Car Shipper USA LLC
Review made Live: 3/3/2015 2:55:00 PM
I received a quote from this company for $650 to ship a car from NC to IA. I had previously received a quote from another company for $600 and asked if they could match that. They said they could and I sent them confirmation. Later I got a call from them that the cost would actually be $750 instead of the price of $600 they quoted. Then I was told by Ken's mother that a quote is nothing more than an estimate. This is "Bait and Switch" in its purest form. I would never recommend this company to anyone.

I then contacted Kevin Mathews at Dynamic Auto Movers LLC. Kevin transported my car in a timely manner at the exact price he quoted. I would recommend this company for its honesty, accuracy, integrity and professionalism.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
Iowa
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
115371-PY
Quote or Order Cost:
$600

Company Response
Glen Holsman from Car Shipper USA LLC Submitted this response.
Response Date: 3/3/2015 4:07:00 PM
Bad weather, our truck broke down, unfortunate circumstances. We put a lot of effort to move this vehicle but could not satisfy this customer. We apologize.