Review Report Review
What customer service? What business?

Whateva Submitted this review about Car Movers USA
Review made Live: 1/27/2008 5:28:00 PM
First off... got pulled in with a decent price...
Maria was my first contact. Very friendly. Even offered up her cell phone number for any questions. Was told I was put on the "priority list"... Then the deposit was made...

3 days, 5 days, 7 days... not a phone call, not an email... and every call I made ended up going to someone's voicemail. Tried to call everyone. Nothing...

Tried to call Maria on her cell phone. Voicemail. Tried to call again... Voicemail again... so I called with an Unavailable number... what? She answered, but then hung up when she realized who it was. Furious, I called back again an hour later... she answered again, hearing the TV in the background, she hung up again...

Next day, called Car Movers USA... nothing at all, and no returns for my voicemails... Maria had told me that they were available 7 days a week... guess not. So I called Maria's cell number again... she then answered and cussed me out before hanging up.

Had it.. thats enough... called my bank and reported them as fraud... got my deposit back... I'd recommend anyone else doing the same if you are still waiting to get your car shipped...

Next call is going to be the better business bureau...

Oh.. here's another fun tip...

Did a reverse lookup using their phone number and Company name and came across something totally different...
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Kansas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Maria D.
Quote or Order Cost:
$750