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Never Picked Up Vehicle

Robert M. Submitted this review about Bluestar Auto Movers
Review made Live: 5/18/2011 8:21:00 PM
Spoke with Josh K. and set up a transport on 4/18/11. Pick up was to be between 4/18-4/23. My deposit was processed on 4/18. On 4/22 and 4/25 I contacted Josh about the status of the pick up. He said to give him alittle more time. Same response on 4/29 and again on 5/2 and 5/5. On 5/9/11, I canceled my contract with BluestarAutomovers. On 5/12, I contacted Josh about when my refund would be processed - he said that it would take 48hrs. It is 5/18 and I'm still waiting for my deposit refund. Bluestar has no concept of time, nor do they care once they get your deposit. I would NOT recommend using Bluestar Automovers or even asking them for a quote. Very disapointed in their professionalism (or lack of). If you have a choice - use another automover.