Company Response Review Report Review
Westward bound

Zak Submitted this review about Avenderle Transport
Review made Live: 7/9/2012 12:12:00 PM
Mike was able to find a number of shipping options on short notice.

Service isn't exactly door to door. Due to size of truck, I had to meet the driver at the local WalMart at 7 in the morning - went smoothly though.

Some frustration with the delivery in California. I was originally told Monday morning by the dispatcher. Come Monday morning, I was told Wednesday.

Mike took care of it and got the car delivered Monday afternoon.

Side note: Err of the side of overpacking - my car had a trunk full of stuff and one item in the backseat. Could have easily filled the backseat and the driver wouldn't have said a word. It would have saved on USPS costs.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2013
Quote or Order Cost:
$1300

Company Response
Michael Enderle from Avenderle Transport Submitted this response.
Response Date: 7/16/2012 1:41:00 PM
Thank you for the review Zak! Our services are typically door to door, but in certain situations (small size of delivery street, gated community, or military base) we have the driver meet the customer at a near by area to deliver the vehicle. This is not meant to discourage you, but is in the best interest of the driver and your property. I apologize for the driver calling you with misinformation about when he was to deliver the vehicle. I am happy you contacted me with the issue as it allowed me to clear things up and coordinate the delivery as we agreed. If you ever need anything in the future, please do not hesitate to give me a call at 805-660-0409. Thank you for your support - Mike