Submitted this review about Autoline Transport Review made Live: 1/11/2019 4:09:00 PM
Horrible, dishonest and unprofessional company…Please do yourself a favor and stay away from AutoLine. I wish I had seen all the bad reviews prior to give a $200 deposit to Heidi Hill. They are very pleasant at first and will call you back until they have your money. Eighteen (18) days after placing the order, car had still not been picked up…. Heidi Hill will not return any emails or phone calls. I had to call AutoLine as if I was requesting a new quote to speak to someone. When I cancelled the order, Heidi Hill said that I will get a full refund since they were unable to find a carrier (my car was never picked up by a driver because of the low price they offered to transport - Heidi said that it was because of the holidays and so on; mind you, car got picked up next day by a new company without any issues). The same day I cancelled, Heidi called back and said that she could have my car picked up next day for an additional $400. As somebody else mentioned, they try to hold on to your deposit even though they have not transported your vehicle. Had to go through my bank to dispute the charge. Just a nightmare of a company to do business with…….
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