From Edwin Meffe @ 786-228-5364 or 888-802-8250 Ext. 2229: Hi Tim, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 786-228-5364 or 888-802-8250 Ext. 2229 / email: edwin.meffe@autostartransport.com